- COLLECTING AND USING YOUR INFORMATION
- SCHOOLMORE’ REGISTRATION FORM
- SCHOOLMORE’ ORDER FORM
- CONTESTS AND SURVEYS
- EMAIL OFFERS BY SCHOOLMORE
- YOUR PROFILE PREFERENCES
- THIRD-PARTY SOFTWARE AND YOUR INFORMATION
- VISITOR TRACKING
- CUSTOMER CARE
- STATISTICAL INFORMATION
- REFERRALS TO SCHOOLMORE.COM
- SECURITY PROCEDURES
- RULES FOR OPTING-OUT
- MAKING CHANGES TO YOUR CUSTOMER INFORMATION
- MAKING CHANGES TO SCHOOLMORE’ STATEMENT OF PRIVACY
COLLECTING AND USING YOU INFORMATION
To conduct successful business transactions on Schoolmore.com, site visitors and customers will need to provide certain necessary information. Customer information may include, but not be limited to the following: 1) name; 2) address; 3) contact telephone number; 4) credit or debit card number, expiration and CVV numbers. By providing the aforementioned information, in whole or in part, you explicitly authorize Schoolmore, its subsidiaries, affiliates and payment processors to make use of the information as deemed appropriate to successfully complete a transaction on your behalf.
The following sections detail how Schoolmore gathers and uses site visitor and customer information as part of its standard business activities:
Schoolmore’ registration form collects contact information like your name and address. This information is vital to providing you with important updates, new site features and special offers.
Schoolmore’ registration form also collects unique identifier information like your email address. This information is vital to contacting you, providing you with answers to inquiries and tracking test results.
Schoolmore’ registration form also collects demographic and profile information. This data is collected in aggregate, is shared with our affiliates, and is used to analyze and tailor our site’s content to better enhance your return site experiences.
Schoolmore’ order form collects contact information like your shipping address. This information is vital to completing orders and for contacting you if a problem with your order arises.
Schoolmore’ order form also collects unique identifiers like your name and telephone number. This information is critical to your protection and to prevent fraudulent orders from being processed on your behalf. This information also helps to maintain your order history for personalized tracking and high-level customer service assistance.
Schoolmore’ order form also collects financial information like your credit or debit card numbers. This information is necessary to bill you for purchased products and services.
Schoolmore’ order form also collects demographic information like your particular type of web browser. This information is used to better maintain and enhance the structure and content on our site, so we may offer you superior site experiences.
CONTESTS AND SURVEYS
At its sole discretion, Schoolmore may from time to time conduct contests and surveys on its site for promotional purposes. Participation in contests and surveys is strictly voluntary, and as such, providing personal information is not mandatory if you choose not to participate. If you choose to participate in Schoolmore’ contests and surveys, your information will be used, in whole or in part, to notify winners, award prizes and streamline the presentation of site content.
EMAIL OFFERSBY SCHOOLMORE
Schoolmore will send all new registrants a welcome email to verify their username and password. Existing customers will also periodically receive promotional information about new products, services, offers and member newsletters. You may request at any point to opt-out from receiving unnecessary messages from Schoolmore. (Please see Rules for Opting-Out further in this document for more details.)
In order to create “profile preferences” for every customer and visitor, Schoolmore will store pertinent information in one of several ways: cookies, log files, clear GIFs and third-party products. Profile Preferences allow Schoolmore to connect your personal identity information and purchasing history, to specially customize promotions and offers to ensure you receive content-rich experiences visiting Schoolmore.com.
THIRD-PARTY SOFTWARE AND YOUR INFORMATION
Schoolmore utilizes third-party software to internally supplement your personal information to help target its marketing and communication efforts. The software allows Schoolmore to supplement its information with Address Verification and Enhancement of Profile Information.
Address Verification allows Schoolmore to verify your address. Verifying your address allows us to send you important information, updates and promotions.
Enhancement of Profile Information allows us to use third-party marketing data to specifically target your areas of interest, ensuring you don’t receive unwanted emails. This software also allows Schoolmore to collect and analyze aggregate data and vital statistics that make the operation of our website more meaningful to you.
Schoolmore uses “cookies” to easily identify repeat visitors and customers to the Schoolmore website. A cookie is a record-keeping text file that is stored on visitor and customer computers. Schoolmore.com uses two types of cookies: Session ID and Persistent Cookies. Session ID cookies connect your personal information to our site content; making it easier for Schoolmore to provide customized information on your return visits. Session ID cookies expire when you close your web browser. Persistent cookies also connect your personal information to current offers and promotions offered by Schoolmore, and these cookies are especially useful for storing your username and password. As such, you do not need to enter this information on return visits. Persistent cookies remain on your hard drive for longer periods of time, but can be manually deleted by you at any time. (Please consult your web browser’s online help menu for further details.)
Schoolmore tracks and monitors visitor information and automatically stores it in log files. The information gathered from visitors, in whole or in part, includes but is not limited to the following: 1) Internet Protocol “IP” address; 2) Internet Service Provider “ISP” name; 3) web browser type; 4) referral/exit pages; 5) computer operating system; 6) date and time stamp; 7) links’ click-through rates.
The information collected by Schoolmore is used in aggregate form to identify and analyze website usage trends. These statistical findings allow Schoolmore to better structure and administer its site. (See the Statistical Information section further in this document for more details.)
When deemed appropriate by Schoolmore, it will automatically collect an individual’s personal data to track, store and analyze test results. Such information is crucial to Schoolmore’ money back guarantee on its test preparation products.
Schoolmore strives to provide exceptional customer care and will communicate with you based on information you have provided and which uniquely identifies you. Email and/or telephone messages from Schoolmore may include, but not be limited to, the following: 1) a welcome email to verify your username and password; 2) information about requested products and services; 3) processing and fulfilling orders; 4) product and services offers from Schoolmore; 5) replies to your general inquiries; 6) information about your account; 7) request information from you to internally maintain our records accurately and up-to-date.
Schoolmore never stores, rents, sells or trades any individual’s personal information with any past, current or future third-party vendor with whom it partners. However, Schoolmore does share statistical information with its affiliates and other reputable third parties. Statistical information is aggregate data that includes, but is not limited to, demographic data, sales and traffic patterns. Statistical data does not reveal, in whole or in part, any individual’s personal information.
REFERRALS TO SCHOOLMORE.COM
Schoolmore encourages and welcomes your referrals to friends to visit Schoolmore.com. Schoolmore will ask for your referral’s name and email address, so that it may send a one-time automated email invitation to your referral. This personal information is never stored, rented, sold or traded by Schoolmore with any past, current or future third-party vendor with whom it partners.
This Site has security measures in place to protect the loss, misuse and alteration of the information under our control. All information is stored in a secure database behind a firewall designed to prevent unauthorized access and none of the information can be retrieved via the Internet.
To provide you with an additional layer of security, all credit card numbers are stored on a computer that is not connected to the Internet. After you type in your credit card number, it is transferred to our secure computer. This computer is not accessible by network or modem and your credit card number is not stored anywhere else except for normal back-ups. In addition, all credit card numbers stored in the secure computer are encrypted as an added security measure.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
RULES FOR OPTING-OUT
If at any point you decide to opt-out from receiving unnecessary messages from Schoolmore, please follow one of two procedures: 1) email your request to terminate receiving unnecessary message from Schoolmore atsupport@Schoolmore.com; 2) simply click the “opt-out from future communications” link provided in every email message.
Please contact Schoolmore if any of the following occur: 1) you believe Schoolmore has not honored its Rules for Opting-Out; 2) you have questions about Schoolmore’ Rues for Opting-Out; 3) you want Schoolmore to completely remove your information from its database.
MAKING CHANGES TO YOUR CUSTOMER INFORMATION
You may make changes to your account for one of two reasons: 1) you have current information; 2) information on record previously supplied by you to Schoolmore is incorrect. You may make changes to your account in one of two ways: 1) email your changes of information to Schoolmore at support@Schoolmore.com; 2) you logon to Schoolmore.com and you make the necessary changes on your My Account section of the Schoolmore website.
MAKING CHANGES TO SCHOOLMORE’ STATEMENTOF PRIVACY
Schoolmore may, at its sole discretion and as it deems appropriate, modify its privacy statement. To keep you up-to-date on how and why Schoolmore collects and uses information from site visitors, Schoolmore will post changes to this page and any place else considered suitable.
Please review Schoolmore’ statement of privacy often, as Schoolmore may modify its content periodically, at its discretion and as deemed appropriate. Notification of changes will happen in one of the following forms or in any combination of the following: this page, the homepage or via email.